Terms of service
Terms of Service — FutureFoxUSA
Last updated: November 5, 2025
Overview
Welcome to FutureFoxUSA! The terms “we”, “us”, and “our” refer to FutureFoxUSA, LLC, operating this Shopify-powered online store. By visiting or purchasing from our store, you agree to the following Terms of Service (“Terms”). These Terms govern your access to and use of our website, products, and related services (the “Services”). Please read them carefully before using our site. If you do not agree, you may not use our Services.
1. Access and Account
By using this site, you confirm that you are at least the age of majority in your state or country of residence, or you have obtained permission from your parent or guardian. You agree to provide accurate, current, and complete information during checkout or account creation and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2. Our Products
We specialize in custom and made-to-order 3D-printed products, including but not limited to home décor, organizers, and display accessories. We make every effort to display accurate product information, but color and appearance may vary due to device screens, lighting, or material batch variations. All descriptions and prices are subject to change at any time. We reserve the right to discontinue products or limit quantities as needed.
3. Orders
When you place an order, you are making an offer to purchase. Orders are accepted at our discretion and are only confirmed once payment is successfully processed. Because many of our products are made to order, we may be unable to accommodate cancellation requests once production has started. Your purchase is governed by our Refund Policy. You agree that purchases are for personal, non-commercial use.
4. Prices and Billing
All prices shown are in U.S. dollars (USD) unless otherwise stated. Taxes, shipping, and import duties (if applicable) are calculated at checkout. We reserve the right to change prices, discounts, or promotions without notice. You agree to provide current and accurate billing information so that we can process your orders and contact you as needed. You authorize us (and Shopify, as our payment processor) to charge your payment method for all purchases made.
5. Shipping and Delivery
Orders are fulfilled from our Illinois-based location. Estimated delivery times are provided for convenience but are not guaranteed. Once an item is handed to the carrier, the risk of loss transfers to you. International orders may be subject to import duties or customs taxes, which are the buyer’s responsibility. We are not liable for delays caused by customs processing or carrier issues.
6. Custom and Personalized Items
Custom and personalized items (including text, colors, or sizes made to your request) are non-returnable and non-refundable for change of mind, in accordance with EU and U.S. consumer law exceptions for made-to-order goods. If your custom item arrives damaged or incorrect, please contact matt@futurefoxusa.com within 7 days of delivery so we can resolve the issue.
7. Intellectual Property
All content on this site — including product designs, 3D models, images, text, graphics, and logos — is the property of FutureFoxUSA, LLC or its licensors. You may not copy, reproduce, distribute, or use our content or designs without prior written consent. The “FutureFoxUSA” name and associated marks are trademarks of FutureFoxUSA, LLC.
8. Feedback and Submissions
If you submit reviews, ideas, or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use and display that content for marketing or operational purposes. You agree that your submissions will not violate any third-party rights or laws.
9. Optional Tools and Third-Party Links
Our site may include tools or links operated by third parties (e.g., shipping carriers, payment providers, social media platforms). We are not responsible for the content, accuracy, or policies of any third-party sites. Use them at your own risk.
10. Relationship with Shopify
This store is hosted and powered by Shopify, Inc., which provides the e-commerce platform. All transactions, however, are made directly between you and FutureFoxUSA, LLC. Shopify is not responsible for our sales, products, or customer support.
11. Privacy
Your use of the Services is also governed by our Privacy Policy. Because our store is hosted by Shopify, some of your personal information is also processed under Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy.
12. Errors and Omissions
We strive for accuracy but occasionally may publish typographical errors or inaccuracies in product descriptions, pricing, or availability. We reserve the right to correct such errors, cancel orders, or update information without prior notice.
13. Prohibited Uses
You agree not to use our Services for unlawful or harmful purposes, including but not limited to:
- Violating any applicable laws or regulations
- Infringing intellectual property rights
- Uploading viruses or malicious code
- Harassing or defaming others
- Engaging in fraudulent activity
We reserve the right to suspend or terminate accounts violating these Terms.
14. Disclaimer of Warranties
Our products and Services are provided “as is” and “as available.” We make no warranties, express or implied, including those of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow limitations on implied warranties, so these may not apply to you.
15. Limitation of Liability
To the fullest extent permitted by law, FutureFoxUSA, LLC and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of the Services or products purchased. Our total liability to you for any claim shall not exceed the amount you paid for the product that gave rise to the claim.
16. Indemnification
You agree to indemnify and hold harmless FutureFoxUSA, LLC, its affiliates, and Shopify from any claims, damages, or expenses arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.
17. Governing Law
These Terms and any related transactions are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles. If required by EU law, EU consumers may also bring claims in their country of residence.
18. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our Services after any changes constitutes your acceptance of the revised Terms.
19. Contact Information
FutureFoxUSA, LLC
Email: matt@futurefoxusa.com
Based in Illinois, USA